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Since we ship internationally, shipping time usually takes between 5 and 14 business days. On business days we ship within 24 hours and we will send you a tracking number via email.

Now you should be quick. As long as we haven't hand over your order to the shipping carrier yet we can still change your shipping address.

Send us an email to support@wloom.com or use our contact form.

We are sure that you will love our products. Nevertheless, we offer all our customers a 30-days-money-back-guarantee.

Just send us an email to support@wloom.com or use our contact form.

If the product arrives damaged please send us an email immediately after receiving your order with a photo or a video that shows the damage to support@wloom.com.

We will then offer you a suitable solution as soon as possible.