ABOUT US
Welcome to Wloom, the online store for quality, thoughtful products that enrich the lives of cats and their owners. Our mission is to deliver quality over quantity and offer our customers only the best of the best.
At Wloom, we believe that less is more. That's why you'll only find a selection of innovative products in our carefully curated range that have been specially developed for cats and their owners. We focus on quality, functionality and design to ensure that every product we offer exceeds our customers' expectations.
Every few weeks we launch a new product that has been carefully designed and tested to meet the highest standards. By offering few but excellent products, we can focus on what really matters: the well-being and happiness of cats and their owners.
Our team consists of passionate cat lovers who are committed to making the coexistence of cats and humans even more beautiful and harmonious. At Wloom we bring together our love of cats, our expertise and our creativity to create products that make a real difference in the lives of our customers and their furry friends.
Discover Wloom and experience for yourself how our carefully selected products make life with your furry companion even more beautiful. We're proud to be a part of your journey and look forward to making you and your cat happy.
You have question? We have the answers!s
Order and Shipping
How long does shipping take?
Since we ship internationally, shipping time usually takes between 5 and 14 business days. On business days we ship within 24 hours and we will send you a tracking number via email.
HELP! I provided a wrong address. What can I do?
Now you should be quick. As long as we haven't hand over your order to the shipping carrier yet we can still change your shipping address.
Send us an email to support@wloom.com or use our contact form.
Can I return my order?
We are sure that you will love our products. Nevertheless, we offer all our customers a 30-days-money-back-guarantee.
Just send us an email to support@wloom.com or use our contact form.
What if my order is damaged?
If the product arrives damaged please send us an email immediately after receiving your order with a photo or a video that shows the damage to support@wloom.com.
We will then offer you a suitable solution as soon as possible.
Products
Where can I use the Nano Brush?
The Nano Brush is incredibly versatile. It works perfect on carpets, sofas, (car) mats and scratch posts.
How do I charge the Power Ball?
The Power Ball has a hidden USB port under the On/Off button. You can easily charge it with the supplied USB cable.
Is the Power Ball loud?
No. The electronics of the Power Ball are silent. In addition, the ball is covered with a silicon skin so that it hardly makes any noises while rolling.
Can the Power Ball damage my furniture?
No. The Power Ball is very light and also covered with a silicone skin that makes it soft, so nothing can happen.